Contact Us

Effective Date: November 13, 2026
Last Updated: November 13, 2026

Get in Touch with Miskelo

Whether you have a question before purchasing or need assistance with an existing order, Miskelo provides direct customer support by email and telephone.

Our contact details are:

Website: https://miskelo.com
Email: service@miskelo.com
Telephone: +86 15835271964
Support Hours: Monday to Friday, 9:00 AM–5:00 PM (UTC+8, China Standard Time)

Help with an Existing Order

For questions about payment confirmation, order details, shipping progress, delivery issues, or a return request, please contact us with your order number and the email address used when placing the order.

If an item arrives damaged, incomplete, or different from what you ordered, describe the issue and include photographs where available. This helps us understand the situation and determine the appropriate next step.

Returns and After-Sales Assistance

Please contact our support team before sending back an item under our voluntary return process. We will explain the applicable return procedure and provide the authorized return destination.

The registered company address shown below is provided for business identification. It is not automatically a parcel return facility.

Company Information

Operating Company: Wuhan Xingmangshe Trading Co., Ltd.

Unified Social Credit Code (USCC): 91420114MAKE7W5X36

Registered Company Address: Factory Building 6-2017, No. 91 Huayuanwan 2nd Street, Daji Street, Caidian District, Wuhan, Hubei Province, China

For account-related concerns, please do not include your password, verification code, or complete payment-card information in an email.

We appreciate the opportunity to assist and encourage customers to contact us whenever an order requires attention.